Shipping policy
Shipping Policy
At Trivaya, we work to ensure your favourite blends reach you fresh and on time.
1. Order Processing
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Orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed the next working day.
2. Shipping Time
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Within India: Delivery typically takes 3–5 business days depending on your location.
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Remote Areas: May take a few extra days for delivery.
3. Shipping Charges
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Free shipping on all orders above ₹499 within India.
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A flat shipping fee of ₹60 applies to orders below ₹499.
4. Order Tracking
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Once shipped, you will receive a tracking ID via email or SMS to monitor your order’s journey.
5. Delays
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While we work with reliable delivery partners, unforeseen delays due to weather, holidays, or other circumstances may occur. We appreciate your patience in such cases.
For any questions related to shipping, email us at contact.trivaya@gmail.com with your order number.